Computer Network

When Planning
We are very happy to plan, arrange, implement and look after your computer network. We can also help when you add peripherals to your network or you connect your network with other offices.

This is our procedure:

1 Initial meeting to define your requirements.	Free of charge.
2 Create a proposal document.	Free of charge.
3 Show you a quotation.	Free of charge.
4 Your order.	Thank you.
5 Monitor current network status.	By a protocol analyser.
6 Create Network Status document.
7 Create Network Diagram document.
8 Create Network Detailed Setting document.
9 Create Testing Guide document.
10 On-site installation.
11 Network test.	Using the protocol analyser.
12 Monitor the network for several weeks.
13 Update the documents after live.	You receive all documents.
14 Create a list of installed items.	You receive the list.
15 Customer's payment.	Thank you.
16 Maintain the system for an initial period.	Free of charge.

When Having Trouble
Computer network issues are very difficult to solve, fixing a problem is much more difficult than the installation. Even if your network was installed by someone else, we will fix the problem.
If we were not able to find a solution, we will not charge.

This is our procedure:

1 Interview about the problem.	Free of charge.
2 Check your Network Diagram document.	Free of charge.
3 Estimate fixing cost.	Free of charge.
4 Your order.	Thank you.
5 Diagnose the problem.	By a protocol analyser.
6 Fix it.
7 Update Network Detailed Setting document.
8 Update Testing Guide document.
9 Network test.	Using the protocol analyser.
10 Create Report of the issue.	You receive the report.
11 Customer's payment.	If we find out a cause of the problem.

IPv6
Internet Protocol version 6. We have used the Internet Protocol version 4 (IPv4), but the available addresses in IPv4 are exhausting. In some countries, private companies and individual internet users are not allowed to assign a IPv4 address, so they must move to IPv6. However, this is quite difficult because version 6 is not compatible with version 4.

In that case, a gateway is required to connect version 4 to version 6.
As the necessity of the IPv6 has come recently, most computer network engineers are not familiar with the IPv6 related technologies. The engineers in UK Universal Support have already completed many experienced projects related to IPv6, we are confident we will bring you the best results.